08 / Trust record
Privacy Policy
Effective January 1, 2025
1. Scope
This policy explains how Lanceway Brake Academy handles information when you visit this website, browse courses, save Fallows, use the cart, or contact our learning desk.
2. Information you provide
If you submit the contact form, we receive your name, email address, phone number, and message so we can respond. Please do not include sensitive personal information or vehicle security details.
3. Local browser storage
Fallows and cart selections are stored in your browser using localStorage. The theme preference and cookie-consent preference are also stored locally. These values are not, by themselves, transmitted to Lanceway.
4. Cookies and technical data
The site may use a preference cookie or equivalent local mechanism to remember consent. Hosting providers may process standard technical logs such as IP address, browser type, date, and requested file for security and reliability.
5. Use and retention
Contact information is used for support, course questions, and necessary administration. We retain correspondence only as reasonably needed for those purposes, legal obligations, dispute resolution, and security.
6. Sharing and security
We do not sell personal information. Information may be shared with hosting, email, or legal service providers only when needed to operate the service or comply with law. No online method is completely risk-free, so use reasonable care when sending information.
7. Your choices
You may clear localStorage and cookies through browser controls. You may request access, correction, or deletion of contact correspondence by writing to [email protected]. We may need to verify a request before acting.
8. Contact
Questions about this policy may be sent through our contact page.